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24/7 Customer Care

  • 1-800-645-7270
  • Live Chat
  • Help Center
  • About Us
MAXIMIZE PRODUCTIVITY WITH MSC’S MACHINERY TEAM

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From planning new machinery buys to repairing machines after years of use, our MSC Machinery Team is here to help. Everyone on our team has years of industry experience and are Tooling U certified, so they understand your challenges and provide knowledgeable advice you can trust. From sales to service, and parts, our team will help you get the solutions you need to keep your business running.


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SALES — WHAT WE DO:

  • Analyze your machinery needs and recommend the best solution
  • Define machining parameters
  • Assist with tooling packages for new machinery purchases

SERVICE — WHAT WE DO:

  • Use a 20-point checklist to check products for quality standards
  • Troubleshoot machine operational issues and application problems
  • Install accessories with the purchase of new machinery
  • Offer a nationwide service network* to assist on repairs, if needed
  • Perform CNC retrofit conversions at our in-house machinery facility

  • *Additional fees applicable

PARTS — WHAT WE DO:

  • Help you find the parts to keep your machine running
  • Aid with in-stock wearable parts
  • If we don’t have the part you need, we’ll help you find alternatives or source the parts for you
Extensive Inventory

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  • We offer one of the industry’s largest in-stock manual machinery offerings
  • From metal fabrication, milling, drilling and grinding, to 3D printing we have the solution to support your unique application requirements
  • If we don’t, have what you need, we can find it

Call Machinery Sales at 800-331-1110

Expert Advice

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  • Each Machinery Team member has an average of 20 years of industry experience
  • All team members are Tooling U Certified, providing expert advice you can really trust
  • Certified Machine Tool Sales Engineer (CMTSE) on staff
  • We know the questions to ask and how to help resolve your challenges

Call us we're here to help: 800-331-1110

Lifetime Supprt

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  • We’ll be here to help you for the life of your machine
  • We can help troubleshoot problems and assist with maintenance, extending the life of your machine
  • When you need help, we can connect you with our nationwide network of service providers
  • We offer training to teach your team how to use your machinery

Call Machinery Service at 800-753-7995

Machinery Experts

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  • Our Experts assist with machine selection, troubleshooting, product and application recommendations
  • Each Machinery Team member has an average of 20 years of industry experience
  • All team members are Tooling U Certified, providing expert advice you can really trust
  • Certified Machine Tool Sales Engineer (CMTSE) on staff

Call us we’re here to help: 800-331-1110

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800-753-7975
mach_service@mscdirect.com


CONNECT, OPTIMIZE & INNOVATE WITH MSC BETTER MRO Learn More

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